Water Services
Bulk Water Dispensing Station
Big Changes Coming – Effective April 6th, 2023
The City of Prescott is excited to introduce Aqua Flow – a convenient new program for Bulk Water
Management.
The City of Prescott will have a new process for getting water at the EZ Street bulk water dispensing
station. Water cards and quarters will no longer be accepted.
Aqua Flow and Pay4Water make it easy for you to buy water, manage your trucks, view your
account, and run reports. Aqua Flow and Pay4Water can be accessed from any smartphone, tablet, or computer with internet connection. If you do not have a smart phone, tablet, or computer that can access the internet, you can visit the City of Prescott Public Library at 215 E Goodwin St, Prescott, AZ 86303.
First-time users will need to create a Pay4Water account online at pay4water.com. Pay4Water is a
secure payment portal operated by AquaFlowIntl.com, the company that will administer the web-based payment system for the station. Registration will require a credit or debit card as well as a minimum $20.00 payment to open your account. Step by step instructions can be found at the following link.
Step-by-Step Instructions for Pay4Water
If you need help setting up a Pay4Water account, adding funds, modifying your profile, or any other account issue, please contact Pay4Water support team Monday through Friday, 8 a.m. to 5 p.m. MST at (928) 380-6164, or info@aquaflowintl.com.
Beginning April 6, 2023, current water card holders can come to City of Prescott Water Operations to check the balance of the water card and complete a refund request form if applicable. Once the request form has been submitted, refund checks will be mailed out within 14 business days. Water Operations is located at 1481 Sundog Ranch Rd, Prescott AZ 86301. Office hours are Monday through Friday, 7:00 A.M. to 3:30 P.M.
If you have any questions regarding the changes being made or refunds, feel free to call Water Operations at 928-777-1118.
Current Water Rate
$5.71 per 1,000 Gallons Water Station Rates
- Directions to Water Operations – 1481 Sundog Ranch Road
- Directions to Bulk Water Dispensing Station: 535 E Z Street
How to Find and Read My Water Meter
DO YOU HAVE A WATER LEAK?
Leaky pipes and drips when undetected waste thousands of gallons of water and result in higher monthly water bills. Dripping faucets and running toilets are pretty easy to detect. Underground leaks are invisible but can literally wash away the structural integrity of your home. Here is a guide to help you find and read your water meter to assist you in finding “hidden” water leaks.
How to Find and Read My Water Meter
Construction Hydrant Meters
Construction Hydrant Meters are available through the City of Prescott for construction projects that require potable water, prior to the release of a water meter for the construction site.
A construction hydrant meter may be supplied upon request as a temporary source of potable water where there is no reliable water source available for construction work or for permitted City events. The City of Prescott’s construction hydrant meters are now equipped with a reduced pressure back flow assembly and the City’s Water Protection division performs the back flow testing.
Construction Hydrant Meter application/ agreement is now online and downloadable.
Contact Water Operations for assistance on the application/agreement form and for fee information.
Return completed application and fess to Water Operations 1481 Sundog Ranch Rd. Prescott AZ 86303
Construction Hydrant Meter Application
Directions to Water Operations – 1481 Sundog Ranch Road
Fire Flow & Pressure Tests
Fire Flow & Pressure tests shall be coordinated with City of Prescott Water Operations Staff and Fire Protection Companies. All tests shall be witnessed by City of Prescott Water Operations Staff.
- Fire Flow Test fee is $125.00
- Pressure Test fee is $42.00
All Fees are payable at the Permit Counter at City Hall.
Address: 201 S. Cortez St. Prescott AZ
Cash, Checks and Credit Cards are accepted forms of payment.
Checks Payable To: City of Prescott
Credit card payments may be taken over the phone.
Contact Public Works – Permitting at (928) 777-1269
Fees for Fire Flow & Pressure Tests must be paid prior to conducting tests.
Permit Technicians will provide payee with a Permit Number after fees are paid.
A Permit Number is required to schedule a Fire Flow or Pressure Test.
To schedule a Fire Flow or Pressure Test, contact Water Operations at (928) 777-1118
Monday through Friday: 7:00 AM to 3:30 PM.
Directions to City of Prescott – City Hall