How to Pay Your Bill

CONTACT

Contact:

  • Utility Billing
  • 201 S Cortez St

  • 928-777-1291

You can pay your bill in person or by mailing your payment to:

Utility Billing
P.O. Box 80067
Prescott, AZ 86304-8067

We also accept Visa credit card for your payments.

You may opt to have your bill automatically deducted each month from your checking account through our Sure Pay program. About 10 days after you receive your water bill, your payment will automatically be deducted from your bank account. This saves you time, money and worry, no need for stamps and you don’t have to worry about late or lost payments.

Surepay Authorization Form

How to Pay Your Bill Online

Login into your account or if you are a new to paying your bills online, follow the directions below.

Create a New Online Login to Manage Your Water Bills

Step 1

Read all 5 steps BEFORE going through the registration process, then come back and start at this step (Step 1).

Click here to register (If a new window dows not open up, you likely have pop-ups blocked. Please change your settings to continue the registration process.)

Step 2

Fill out the registration form and click save.

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Step 3

Now that your new account (to pay your bill online) has been created, your new account needs to be linked to your water account.
To do so, click on “Go To Module Homepage”.

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Step 4

Fill out the form. Both the account ID and the CID can be found on your paper water bill.
The images below show where both can be found.

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Your Account ID is the first 5 digits of your Account Number on bill.

water_bill_account_id

Your CID is the final 5 digits of your Account Number on bill

water_bill_cid

Step 5

Your water account(s) are now associated with your online login to pay your water bill.
Click “Manage Bills” to pay your bill.

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