How to Pay Your Bill

You can pay your bill in person or by mailing your payment to:

Utility Billing
P.O. Box 80067
Prescott, AZ 86304-8067

We also accept Visa credit card for your payments.

You may opt to have your bill automatically deducted each month from your checking account through our Sure Pay program. About 10 days after you receive your water bill, your payment will automatically be deducted from your bank account. This saves you time, money and worry, no need for stamps and you don’t have to worry about late or lost payments.

Surepay Authorization Form

How to Pay Your Bill Online

Login into your account or if you are a new to paying your bills online, follow the directions below.

Create a New Online Login to Manage Your Water Bills

Step 1

Read all 5 steps BEFORE going through the registration process, then come back and start at this step (Step 1).

Click here to register (If a new window dows not open up, you likely have pop-ups blocked. Please change your settings to continue the registration process.)

Step 2

Fill out the registration form and click save.

water_bill_account_info

Step 3

Now that your new account (to pay your bill online) has been created, your new account needs to be linked to your water account.
To do so, click on “Go To Module Homepage”.

water_bill_module_home

Step 4

Fill out the form. Both the account ID and the CID can be found on your paper water bill.
The images below show where both can be found.

water_bill_link_act

Your Account ID is the first 5 digits of your Account Number on bill.

water_bill_account_id

Your CID is the final 5 digits of your Account Number on bill

water_bill_cid

Step 5

Your water account(s) are now associated with your online login to pay your water bill.
Click “Manage Bills” to pay your bill.

water_bill_manage_accounts

CONTACT

  • Budget and Finance
  • Utility Billing
  • City Hall

    201 S Cortez St

  • 928-777-1291

FAQ

  • We do not offer any special programs, however there are several organizations such as St. Vincent de Paul, NACOG, and the Northern Arizona Veterans Resource Center who are able to help those in need.

  • You may contact our office at 928-777-1291 or email us to request email billing.

  • To sign up for automatic payment, please complete the Surepay Authorization Form.

  • The account ID are the first 5 digits of your account number and the CID are the second 5 digits.

  • The City of Prescott offers the following payment options: In person at City Hall 201 S. Cortez or our night depository; by mail at P.O. Box 80067 Prescott Az 86304-8067; we offer a payment box at the Rowle Simmons Community Center located at 1280 E. Rosser St;  or on our website using a debit or credit card and automatic payment through your checking or savings account.

NEWS

City of Prescott Thanksgiving Holiday Schedule

Posted on November 15, 2018

The City of Prescott will be closed on Thursday November 22 and Friday, November 23 in observance of Thanksgiving. City Offices will reopen on Monday, November 26 at 8 a.m. There will be no residential trash collection on Thursday, November… Read more »

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