Prescott Citizens Have Options About How To Pay Utility Bills

Online or Over the Phone Bill Paying is Available

At the City of Prescott, our citizens’ health and well-being is our top priority.  We want to remind everyone that most of your business with the City can be handled through our website at prescott-az.gov.  This includes:

  • Reviewing your water usage
  • Email utility.billing@prescott-az.gov to put in service cancellations and to ask billing questions
  • Starting service at a new address
  • Signing up for automatic payment of your utility bill
  • Or just paying your current bill

If you have questions, or do not have access to the internet, we would be glad to assist you over the phone at 928-777-1291.  We encourage everyone to utilize these services to help avoid going out in public, but if you do need to conduct your business in person our office and drive-through at City Hall, 201 S Cortez are open Monday through Friday 8:00 a.m. to 5:00 p.m.

CONTACT

  • City Management
  • John Heiney
  • Community Outreach Manager
  • City Hall

    201 S Cortez St

  • 928-777-1220

FAQ

    • If you are a member of the media, please contact Communications.
    • If you would like to contact the Mayor or a Councilmember, contact information can be found here
    • If you would like to contact a specific department, contact information can be found here

NEWS

City Seeks Applications for Council Vacancy

Posted on January 13, 2021

In an earlier release, Councilwoman Billie Orr announced her resignation from Prescott City Council effective January 19, 2021. At their Voting Meeting on January 12 Prescott City Council voted to accept applications to fill the vacancy through the November 2023… Read more »

View the Latest