City of Prescott launches complaint hotline for code enforcement, vacation rental, and sober living home violations

On Wednesday, February 8, 2017 the City of Prescott will launch a 24/7 hotline for citizens to report code enforcement, vacation rental, and sober living home complaints. In recent months the City has passed ordinances regulating vacation rentals and sober livings and with the added need of regulation, the City, working with a company called Host Compliance, has created a hotline to receive complaints and and submit them directly to code enforcement. About this new service, City Manager Michael Lamar said, “This 24/7 service will allow the City to be more responsive to complaints and free up our code enforcement officer to focus on solving violations.”
To access the hotline, citizens can call 928.442.CODE (2633). This will allow them to submit information and speak with a representative. The information they provide will be sent directly to the code enforcement officer. If citizens have a complaint but do not wish to call the hotline, they can submit the information online at or by going to the City’s website, clicking on “City Services” and “Code Enforcement.” They will see a link to submit their complaint under the “Reporting” section.


  • City Management
  • John Heiney
  • Community Outreach Manager
  • City Hall

    201 S Cortez St

  • 928-777-1220


    • If you are a member of the media, please contact Communications.
    • If you would like to contact the Mayor or a Councilmember, contact information can be found here
    • If you would like to contact a specific department, contact information can be found here


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